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Progressive Property Group

Resident Resources

Everything You Need, All in One Place

Resident Resource Center

welcome home

Everything you need to manage your residency is right here. Access important resources, submit maintenance requests, stay informed through community updates, and connect with our team through the tools below.

resident Portal

Access your account, review important documents, make payments, and stay connected with our team through your secure resident portal.

Maintenance

Exceptional service is more than a goal it's our standard. We strive to create positive experiences by being responsive, proactive, and solution-oriented. Our team is dedicated to providing personalized support, addressing concerns efficiently, and ensuring every client and resident feels valued throughout their experience with Progressive Property Group.

Support

Whether you have questions about your lease, account, maintenance, or general residency, our team is committed to providing professional and responsive assistance.

Newsletter

Stay informed with company updates, resident reminders, seasonal tips, community events, maintenance notices, and important announcements from Progressive Property Group.

Resources

Access helpful guides, policies, move-in and move-out information, utility resources, frequently asked questions, and other important resident materials.

The Progressive Difference

A Better Resident Experience

At Progressive Property Group, we believe that exceptional property management extends far beyond the lease agreement. Our commitment to residents is rooted in responsive service, open communication, and creating a positive living experience from move-in to move-out. We understand that your home is one of the most important places in your life, and our team is dedicated to providing the support, resources, and guidance needed to help you feel comfortable and confident throughout your residency. Whether you are accessing your resident portal, submitting a maintenance request, reviewing important documents, or simply looking for answers to common questions, our goal is to make every interaction as seamless and convenient as possible.

Through innovative technology, trusted vendor partnerships, and a resident-first approach, Progressive Property Group strives to deliver a higher standard of service while maintaining safe, well-managed, and welcoming communities. We encourage residents to stay connected through our newsletters, community updates, and resident resources, which provide valuable information, seasonal reminders, maintenance tips, and important announcements throughout the year. Our team is always available to assist with lease questions, account inquiries, maintenance concerns, and general support because we believe strong communication and dependable service are the foundation of a successful resident experience.

We are proud to serve throughout Colorado and remain committed to fostering communities where individuals and families can thrive. Thank you for choosing Progressive Property Group as your property management team. We appreciate the opportunity to serve you and look forward to helping make your residency both enjoyable and rewarding.

Submit a Maintenance Request

Need repairs or maintenance at your property?

For non-emergency maintenance requests, please submit a detailed work order through your resident portal. Including photos, descriptions, and specific details about the issue allows our team to respond more efficiently and coordinate service with approved vendors.

For maintenance emergencies involving immediate threats to life, safety, or significant property damage, please follow the emergency procedures outlined in your lease agreement.

Let us help you

Frequently Asked Questions

Have a question? You’re not alone. We’ve compiled answers to some of the most common questions residents have regarding payments, maintenance requests, lease agreements, resident portals, and general property information. Our goal is to provide quick access to the information you need while ensuring a smooth and enjoyable resident experience.

HOW DO I SUBMIT MY 30-DAY NOTICE TO VACATE?

You can schedule a tour directly through each listing by selecting “Schedule a Showing” and choosing a time that works for you.

WHAT MAILING ADDRESS DO I SEND MY RENT OR DOCUMENTS TO?

431 W. Bijou Street
Colorado Springs, CO 80905

WHEN SHOULD I EXPECT TO RECEIVE A RENEWAL OFFER FOR MY LEASE?

When applicable, Lease renewal offers are mailed to tenants about 60 days prior to the expiration of the lease contract.

Do you allow pets?

Pet policies vary by property. Please review the specific listing details for pet information.

HOW ARE MAINTENANCE REQUEST SUBMITED?

Residents can submit maintenance requests through the tenant portal for efficient and timely service.

WHEN SHOULD I EXPECT TO RECEIVE A RENEWAL OFFER FOR MY LEASE?

When applicable, Lease renewal offers are mailed to tenants about 60 days prior to the expiration of the lease contract.

WHEN SHOULD I EXPECT MY SECURITY DEPOSIT REFUND OR DISPOSITION INFORMATION?

Per your lease and the Real Estate Commission guidelines, you will receive your Security Deposit disposition and/ or ledger with documentation within 60 days after you move out and turn in keys to our office.

WHY DO I NEED TO FILL OUT THE CONDITIONS FORM IN THE FIRST 72 HOURS OF MY MOVE-IN?

The move-in conditions form is an important part of protecting yourself and your security deposit. We understand that moving can be a very busy and stressful time for residents, but we strongly suggest that you schedule some time to do a thorough walk-through of your rental property before you move in all of your belongings.

You should be very detail-oriented on your move-in conditions form and remember to retain a copy for yourself before you turn in the original to us. Progressive Property Group will always perform a move-in inspection the day before you move into the unit, but it is always helpful for you to take your own pictures for documentation as well.

Please note that your move-in conditions form will not create any work orders. So,  if you notice anything that you need addressed in the unit during your thorough walk-through, please submit a maintenance request to your tenant relations specialist.

Get To Know 

Progressive Property Group

At Progressive Property Group, our greatest asset is our people. Behind every property, owner, and resident is a dedicated team committed to delivering exceptional service, clear communication, and reliable results. From leasing and maintenance coordination to financial management and client support, each team member plays an important role in creating a seamless property management experience. Get to know the professionals who work every day to protect investments, strengthen communities, and help our clients succeed.

Introducing

Our Team

Every property managed by Progressive Property Group is supported by professionals across leasing, maintenance coordination, financial operations, compliance, marketing, resident services, and client relations. Our collaborative approach ensures no detail is overlooked and every client receives exceptional support.

Get In touch

Leave us a message

431 W Bijou Street Colorado Springs, Colorado 80905

(719) 634-6490

Your Experience Matters

Share Your Feedback

Help us continue improving the resident experience while helping future residents make informed decisions.

At Progressive Property Group, we strive to provide responsive communication, professional property management services, and a positive rental experience for every resident we serve. Your feedback helps us recognize our team’s successes, identify opportunities for improvement, and continue delivering exceptional service.

If you’ve had a positive experience with our office, maintenance team, or property managers, we would greatly appreciate you taking a few moments to leave a review. Your feedback not only supports our team but also helps future residents learn more about what they can expect when working with Progressive Property Group.

Testimonials

Read what our clients have to say about working with us.

Location

Progressive Property Group
431 W Bijou Street, 80905
Colorado Springs, CO

Office hours

Mon–Thurs: 8:00 AM – 5:30 PM
Friday: 8:00 AM – 1:00 PM

Contact us

Phone: 719-634-6490 After-hours maintenance available 24/7. Call 719-761-9931